Terms & Conditions
These terms and conditions apply if you have purchased products from our store. These conditions apply regardless of how you contact us:
You must read these conditions carefully before placing an order. If you do not agree to any of these conditions, you must not order the product.
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Placing order
- To place an order you need to open an account with us and provide us with your personal information.
- The information should be accurate and up-to-date. You can update your information anytime by logging to your account.
- You shall be asked to create a password to access your account. The password should be kept confidential.
- We will retain your information for processing your order.
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Order acceptance
- You will be intimated through email with the confirmation that we shall be processing your order.
- We can decline your order for any reason whether legal or regulatory before dispatching it.
- We’ll get into a contract as soon as your order is dispatched and shall be bound by it till the last day of your right to return the product.
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Delivery
- Charges for delivery depends on the product, your shipping address and the delivery service.
- Your product will be delivered to the shipping address.
- On delivery of the product all the risks for damages and losses shall pass on to you.
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Delay
We will keep you informed about any delay in delivering your products for any reason beyond our control.
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Changes to the order
- If you are willing to make any changes to your order, it should be notified to us prior to your dispatch.
- Once your order has been dispatched, you cannot make any changes to your name or address.
- If you amend an order, it may lead to changes in your delivery schedule.
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Right to cancel
- You have the right to cancel your contract anytime. To exercise your right you need to inform us about the same:
- When the products are in your possession, you need to take reasonable care of them.
- The original packaging should be kept intact.
- You shall be liable for any loss or damage to the product in your possession.
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Complaints
If you have any complaints about our product or service, please contact our team.